How do I download the Arrive app?
Search "Arrive" on the App Store (iOS) or Google Play (Android), or visit arriveos.net and click "Download App." The app is currently in beta — you can join via TestFlight using the link on our homepage.
Yes — all guides, checklists, and community features are completely free. We may offer premium features in the future, but the core product will always be free for international students.
Which universities does Arrive support?
Arrive provides guides for 200+ US universities. We have detailed, campus-specific information for schools like MIT, Stanford, CMU, NYU, Columbia, Georgia Tech, USC, Purdue, and UIUC — with more being added regularly. Check our
University Directory for the full list.
Is my personal data secure?
Yes. We use industry-standard encryption for all data in transit and at rest. We never sell your personal information to third parties. You can review our full Privacy Policy for details on how we handle your data.
I found incorrect information in a guide. How do I report it?
Email us at hello@arriveos.net with the page URL and what needs correcting. We take accuracy seriously — all reported issues are reviewed within 48 hours and corrected promptly.
Does Arrive offer immigration legal advice?
No. Arrive provides general educational information about immigration processes, but this is not legal advice. For complex or individual immigration situations, please consult a licensed immigration attorney or your university's international student office (DSO).
How do I delete my account?
Go to Settings → Account → Delete Account in the app, or email hello@arriveos.net with subject "Delete my account" and we'll process it within 5 business days. All your data will be permanently removed.
I'm having a technical problem with the app. What should I do?
First, try force-closing the app and reopening it, or check for an update in the App Store / Google Play. If the issue persists, email hello@arriveos.net with your device model, OS version, and a description of the problem. Screenshots help us diagnose issues faster.
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